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Frequently Asked Questions (FAQs)

 
  • A -If the piano tone is measured with a tuner intended for use with guitars or wind instruments, the indicated pitch will be slightly lower for lower notes and slightly higher for higher notes. This is normal. Acoustic pianos are generally tuned with lower notes at a lower pitch and higher notes at a higher pitch to improve the sound quality of chords. This process is referred to as "stretched tuning."

  • A -Alcohol solutions (including alcohol-based disinfectants) and chlorine solutions can cause discoloration and deterioration of keys, exterior surfaces, panels, and so on. In addition, alcohol disinfectants for hands and fingers may also discolor or deteriorate the keys and control surfaces if alcohol remains on the hands. After disinfecting your hands and fingers, make sure your hands are completely dry before touching the keys or buttons.

  • A -Digital pianos (YDP) with the "standard stereo phone" connector allow you to connect headphones with the "standard stereo phone plug [6.3 mm] (1/4 inch)".

    Check the Owner's manual to see which terminals your digital pianos are equipped with.

  • A -The model name and the serial number are written on the sticker attached to the bottom of the keyboard.

  • A -Almost all the digital pianos can be disassembled. If you want to move the Yamaha digital piano to another location but it is too big to move, you can disassemble it.

    To disassemble the unit, reverse the assembly sequence on the owner’s manual. Disassembly should be carried out by at least two people.

    Note the following points when you assemble, disassemble, and transport the instrument.

    Be careful not to lose any items, like screws.

    Do not subject the instrument to excessive vibration or shock.

    Do not put anything on the instrument.

    Please check the weight of the instrument in the owner’s manual.

    After you disassemble the instrument, always keep the keyboard horizontally. Standing the keyboard up may cause damage to the keyboard.

  • A -The width of the 88-key digital piano is over 1,350 mm [53-1/4"], and the depth of that is over 300 mm [11-13/16’’].

    So, to play the digital piano with correct posture, at least 1,500 mm x 1,500 mm [59-1/16’’ x 59-1/16’’] is needed for placing the digital piano and the bench.

  • A -Polyphony is the total number of notes that can be played by a musical instrument at one time. If the polyphony count is exceeded, the first notes played will begin dropping out. A higher polyphony count enables you to enjoy playing more complex songs with both hands and extensive use of the damper pedal without interrupting the sound.

  • A -Half-pedaling is the function that enables you to change the amount of sustain by varying the degree to which the damper (sustain) pedal is applied. If the effect of the damper pedal causes the passage to be smeary, you can reduce the effect by decreasing the degree to which the damper (sustain) pedal is depressed.

Important Notice: Fraud Warning

Some unscrupulous and dishonest persons, fake websites, and mobile applications are impersonating Yamaha Corporation and Yamaha Music India Private Limited, advertising schemes such as dealerships, job opportunities, and investment programs, and unlawfully deceiving the public to extract money or personal information.

Please be strongly advised to exercise caution and vigilance against dealing with such fraudulent persons, fake websites, or malicious investment schemes.

Yamaha Music India Private Limited shall not be responsible for such schemes in any manner whatsoever. Click here to learn more

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